Refund Policy

Cancellation of Custom Development Projects

Prepaid Plans | Single Gig Projects

If for any reason you are not entirely satisfied with our service then you can cancel the contract within the first 15 days from the Commencement (initiation of project) date, and we will refund the unused amount of your fees in full for Prepaid plans, and refund any Milestone (for fixed price projects) that was paid for but not delivered yet.

For example, if you have paid for a prepaid hourly plan of 100 hours per month, and you wish to cancel after 7 days after the start of contract where 20 hours were utilized on your project, we will refund the 80 hours that were not used.

Discounts applied to prepaid plans due their total work hours will be removed, so the refund will be based on the standard hourly rate.

You will receive the project files and any other deliverables that were created for your project up to the point of cancellation.

Hourly Rate Projects

If you did not prepay for a plan, and instead decided to pay for the hours used, then we will require you to pay for the hours used at the standard hourly rate.

Discounts applied to hourly rate will be removed, and you will be charged the standard hourly rate for the hours used.

You will receive the project files and any other deliverables that were created for your project up to the point of cancellation.

Cancellation of Downloadable (Purchased As-Is) Products

We offer a 30-day money-back guarantee on all downloadable products. If you are not satisfied with your purchase, then you can request a refund within 30 days of purchase.

To file a Refund Request, you will need to email us at: [email protected]

Note: All refunds are processed within 30 business days.